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Why Your RFP Might Be Driving Suppliers Away — And How to Fix It

by Janice Marquardt | Mar 18, 2025 | Creative Solutions, Processes

Some months ago on LinkedIn, I saw an account rep run a poll about all the questions he had to answer for a Request for Proposal (RFP), asking his fellow sales team peers about their experiences with long question lists. This struck me because my reaction was: why is...

Should You Sign an Exclusivity Clause? Key Considerations for Buyers

by Janice Marquardt | Mar 11, 2025 | Contracts, Creative Solutions

Contract exclusivity clauses are interesting. Suppliers almost always like them, but some companies use them and some don’t. Today let’s talk about what they are, when they are used, ways to structure them, how to negotiate using them, and enforceability. Note: This...

Standardizing Services: The Case for Assigning Item Numbers to Non-Material Purchases

by Janice Marquardt | Mar 4, 2025 | Creative Solutions, Definitions, Processes

Item numbers can be so powerful. An item number for a part provides a common spec/description, a way of tracking a part across time and different suppliers, and increases the efficiency of a supply chain. Item numbers, also known as part numbers, material numbers,...

The Art of Good Bureaucracy: Insights from Pop Culture and Supply Chain Management

by Janice Marquardt | Jan 7, 2025 | Creative Solutions, Processes

There is an episode of the TV show “Archer” that always crosses my mind when I think of bureaucracy.  In this scene (season 12 episode 7), the character Cyril Figgis is trying to infiltrate an enemy spy agency. He tells his partner he will get them past the guard, and...

Express Gratitude Instead of Apologizing

by Janice Marquardt | Nov 26, 2024 | Creative Solutions, Supply Chain Career

In this season of gratitude here in the U.S., I’m reminded of one of the best pieces of professional advice I ever received: Don’t say “I’m sorry,” say, “Thank you.” The anecdotal wisdom is that women apologize more than men, but research shows it’s a little more...

Supply Chain Disruption: Predicting Supplier Bad Days

by Janice Marquardt | Aug 13, 2024 | Creative Solutions, Processes

The hot topic in supply chain for the last few years has been supply chain disruption. Supply Chain Brain’s annual supplier partnership publication is themed around disruption, everyone working anywhere in supply chain in 2021 remembers what working through disruption...
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