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The Do’s and Don’ts of Attending Internal Customer Staff Meetings

by Janice Marquardt | Aug 27, 2024 | Processes, Supply Chain Career

As a supply chain professional, it’s incredibly easy to fall into the “they vs. we” trap. “They” are the internal customer, the engineer, the end user, the operations team. “We” are the procurement, supply chain, or logistics team. While there are many ways to start...

Supply Chain Disruption: Predicting Supplier Bad Days

by Janice Marquardt | Aug 13, 2024 | Creative Solutions, Processes

The hot topic in supply chain for the last few years has been supply chain disruption. Supply Chain Brain’s annual supplier partnership publication is themed around disruption, everyone working anywhere in supply chain in 2021 remembers what working through disruption...

Dirty Negotiation Tactics and How to Counter Them

by Janice Marquardt | Jul 23, 2024 | Supply Chain Career

Anyone who has been in multiple negotiations has dealt with dirty, hardball tactics. Maybe you’ve even used them yourself in an attempt to gain the upper hand. While related to negotiations focused on changing the rules, hardball tactics are in a little different...

Contracts in Focus: Understanding Contracts as Instruments of Purpose

by Janice Marquardt | May 7, 2024 | Definitions, Processes

This morning as I checked my inbox, I had a survey waiting for me from World Commerce and Contracting. The survey sparked me because it asked a set of questions about the purposes of contracts, and I found my answers highly varied across the questions. I will note...

The Power of Brevity: Crafting Impactful Executive Summaries for Supply Chain Success

by Janice Marquardt | Mar 12, 2024 | Definitions, Processes, Supply Chain Career

One of my clients had a communication problem. It wasn’t the usual “not enough” problem that so often comes up, it was an executive summary problem. The supply chain leader was doing beautiful, in-depth bid analyses with long spreadsheets and each supplier’s column in...
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